Sam is an international student in the B425 program at George Brown College. Sam has just completed week 11 of the first semester and he is not very satisfied with the overall learning experience compared to his initial expectations from the program. There are many reasons for this dissatisfaction. Sam expected to achieve a lot more value from this program than what he is getting. Being an international student, he is paying a lot of money to get the Canadian education that he hopes someday will help him get a good job. He has approached the program coordinator with some of these issues and the program coordinator has asked him to talk to some of his classmates, form a team and prepare a list of current issues along with a few potential solutions. Sam, with the help of his friends (your group), has identified three broad areas (epic/ theme) - physical infrastructure, ancillary services, and student learning experience - that the college should immediately focus on improving to enhance the overall quality of services offered to the students. The following work-in-progress list shows the actors and some of the identified activities that are involved in this overall process. Relevant Actors and Activity list: Student: Registers for the courses Attend classes regularly Participate in class discussions Complete assignments Ask questions to clarify concepts Apply for credit transfer (if applicable) Faculty: Prepare curriculum and week-by-week content Explain weekly