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Sam is an IT Manager who has sent the IT helpdesk team on a training program learn a new ticketing system for managing helpdesk requests.
Sam is an IT Manager who has sent the IT helpdesk team on a training program learn a new ticketing system for managing helpdesk requests. Sam ensures that the team members put their training to use immediately upon return to work after the training, and will provide each team member with specific and immediate feedback This is known as a. strong management skills. b. just-in-time learning. c. management-by-objectives. d. personalized learning
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