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Samantha is a human services professional employed by her state's department of workforce development. She had been a case manager for individuals filing for unemployment
Samantha is a human services professional employed by her state's department of workforce development. She had been a case manager for individuals filing for unemployment claims. When the rates of unemployment skyrocketed initially in spring 2020 and continued to rise through fall 2020, Samantha was promoted to a public policy position to use her skills to advocate for unemployment insurance reform at the federal level. Which levels of service has she provided to her agency across these various roles? Group of answer choices Mezzo and micro Mezzo and macro Micro and macro Macro and meta
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