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Samantha is the food manager for a large hotel. A portion of her bonus and base pay are tied to room service charges. She has
Samantha is the food manager for a large hotel. A portion of her bonus and base pay are tied to room service charges. She has discovered that guests do not want room service, but they order pizza from outside the hotel. Samanthas boss, Victor, suggests that she should develop some brochures about "Romanos Pizza" and place them in the rooms so that guests believe they are ordering from outside the hotel. Romanos would actually be room service. Samantha should:
- do nothing.
- do as Victor suggests.
- develop the brochures but make it plain that Romanos is part of the hotel.
- develop the brochures but make it plain that Romanos is part of room service.
- do as Victor suggests but also put Romanos on the in-room TV promotions as well.
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