Sanjana heads up a product development team. In each progress meeting, you notice that she has been completely comfortable and effective in presenting the team's progress to upper management. Now, however, the project has been delayed and upper management is not happy. When Sanjana presents this information to upper management you are surprised to see that she seems nervous and ill-prepared. What would explain Sanjana's behavior? Multiple choice question. the Five-Factor Model the Dunning-Kruger effect the normative commitment theory the interactionist framework