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Santoyo Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: Hours Wait time 12.1 Process time

Santoyo Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below:

Hours
Wait time 12.1
Process time 1.2
Inspection time 0.4
Move time 3.8
Queue time 5.5

The delivery cycle time was:

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