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Sara Smith, the Accounting Manager at Owl Commerce, has decided to document certain activities so that she can train a new employee. She may also
Sara Smith, the Accounting Manager at Owl Commerce, has decided to document certain activities so that she can train a new employee. She may also make improvements on any weaknesses that she discovers in the system. Sara drafted the following narrative, explaining the process:
Monthly Sales Report Narrative
On a monthly basis, the Accounting Department prepares the Monthly Sales Report. Metrics in the Monthly Sales Report include total sales, average order value, average purchase frequency, customer retention rate, and customer lifetime value.
At the end of every month, an analyst downloads the customer data, order data, and product data from the CRM The analyst calculates the total sales, the average order value, average purchase frequency, customer retention rate, and customer lifetime value and prepares a draft of the Monthly Sales Report, which is reviewed by the Accounting Manager, who adds the information to a draft of the Monthly Investor Update. After the Accounting Manager's review is complete, the Accounting Manager provides the Monthly Sales Report to the CEO. The CEO reviews the Monthly Sales Report and sends it to the Bank, where the business has a line of credit. Then the CEO reviews and completes the Monthly Investor Update and sends it to Investors by the rd business day of each month.
Prepare a Business Process Diagram for the process described above. Submit an Excel workbook as a xls or xlsx file.
Please differentiate and accurately depicts agents, such as people, departments or third parties
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