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Sarah is the general manager for an electronics company, and is currently evaluating the company's performance for the year. Sarah decided to use a balanced

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Sarah is the general manager for an electronics company, and is currently evaluating the company's performance for the year. Sarah decided to use a balanced scorecard (BSC) to look at both financial and nonfinancial metrics. Which of the following would be an appropriate objective to be implemented under the learning and growth perspective? Increase operating cash flows Increase market share for the computer division Hire an experienced sales manager Improve efficiency of collecting outstanding accounts

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