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Satisfaction is a goal of most companies because it often leads to: Being featured on 60 Minutes Involvement and high elaboration processing Brand engagement and
Satisfaction is a goal of most companies because it often leads to: Being featured on "60 Minutes" Involvement and high elaboration processing Brand engagement and favorable evaluations Brand loyalty and positive word of mouth. Attribute based favorable attitude change
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Operations Management Sustainability And Supply Chain Management
Authors: Jay Heizer, Barry Render, Chuck Munson
13th Edition
0135173620, 978-0135173626
