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satisfaction rating. The following information is also available: - The company's target hours from ordered to delivered is 42. - Every hour over the ordered-to-delivered

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satisfaction rating. The following information is also available: - The company's target hours from ordered to delivered is 42. - Every hour over the ordered-to-delivered target results in a 0.5 decrease in the percentage of customers who shop again. - The company's target number of erroneous shipments per year is no more than 65. - Every error over the erroneous shipments target results in a 0.5 point decrease in the online customer satisfaction rating and an added future financial loss of $500. Using these estimates, determine how much future profit and future market share will change if: - Average hours from ordered to shipped is 28.0. - Average shipping time (hours from shipped to delivered) is 17.2. - Number of erroneous shipments is 81 . Total decrease in future profit $X Round your answer to two decimal places. Total decrease in future market share x%

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