Saucy Sdn. Bhd. is a trusted producer of soy sauce and have been in business for over 50 years. The owner wants to use information technology to improve their marketing and sales functions. You have spoken briefly to the owner, IT manager, marketing manager as well as some staff from both sales and customer service department. However, you realised that their description of the problems faced are conflicting with one another and some of them even mentioned that there is no need to make any changes to the way they conduct sales and marketing. After analysing the situation, you realised that there is a need for further investigation to understand the problem situation before a solution is proposed.

Would a structured development methodology such as System Development Life Cycle (SDLC) be a suitable development approach to help Saucy Sdn. Bhd. in developing a new system? Discuss.