Question
Save with a 0% Intro APR!* Just call us toll-free at 1-800-555-1212 STATUS: Pre-Approved * RATE: 0%Intro APR ^ COST: No Annual Fee AWARD: Up
Save with a 0% Intro APR!*
Just call us toll-free at 1-800-555-1212
STATUS:
Pre-Approved *
RATE:
0%Intro APR ^
COST:
No Annual Fee
AWARD:
Up to a 10% Cashback Bonus
CREDIT LINE:
Up to $50,000
Dear John Smith:
On your journey to financial success, there are markers that clearly show your progress. I'm pleased
to announce that you have reached one of these milestones.
You're Pre-Approved
for the no-annual
-fee
EXPLORE Platinum Gas Card
and these superior benefits:
Unbeatable 0% Intro APR ^ on balance transfers until November 2019!
You could save hundreds when you transfer your higher-rate balances to our unbeatable 0% APR
And when you use the coupon below, there are no transaction fees!
Up to 10% Cashback Bonus on gas purchases.
With the Explore Platinum Gas Card, you'll receive a Cashback Bonus award of up to 5% on your gas
purchase. And you can get up to double your entire award value - up to a 10% Cashback Bonus
award - with certificates from our Cashback Bonus Partners.
And-earn up to 2% Cashback Bonus on your other purchases
You get a Cashback Bonus award of up to 1% on your non-gas purchases, plus the opportunity to get
up to double its value with certificates from our Cashback Bonus partners such as Home Depot, Gap,
RedBox, and USA Today.
Online account access and Cardmember Privileges
Pay your bill, view your statements and save with special online shopping offers through the
ShopCenter.
FREE additional cards
Give the people closest to you access to your credit line without giving up your Card and build a
bigger Cashback Bonus Award too!
Earn rewards faster and easier with the
EXPLORE Platinum Gas Card
. Return the form or call us at
1-800-555-1212.
Sincerely,
David Nelson
Chairman and CEO
EXPLORE Financial Services, Inc.
*Subject to review of your financial information.
^See information below following information for rates, fees, rewards, and other important information.
ACCEPT YOUR EXPLORE PLATINUM GAS CARD IN 3 EASY STEPS
1. PERSONAL INFORMATION
Name: ______________________________________________________________
Address: ____________________________________________________________
Home phone: ____________
SSN# ___-__-____
DOB*: ______________
Mother's maiden name: __________________________
Employer: _____________________________________
Work phone: ____________
Length of time at present address: __________________ (months/years)
Monthly housing payment: _______________
Total Household income:
_______________
2. CHOOSE your CARD
Yes, please send me the new EXPLORE Platinum Gas Card
3. Sign Application
X______________________________________________
DATE: ___________________
4. Mail this entire application to:
Explore Financial Services, Inc.
P.O. BOX 111, Atlanta, GA. 12345. ES,
THIS SECTION TO TRANSFER BALANCES
From your Visa, MasterCard, American Express, or store card accounts.
1.Account number: _______________________________________
Credit Card Issuer: __________________________________
Transfer Amount: ___________________________________
2.Account number: _______________________________________
Credit Card Issuer: __________________________________
Transfer Amount: ___________________________________
3.Account number: _______________________________________
Credit Card Issuer: __________________________________
Transfer Amount: ___________________________________
Please provide a street address, not a P.O. BOX.
*You must be at least 18 years old
Except for full time students, you must have a minimum annual household income of $15,000.00 to
be considered for any EXPLORE Card.
IMPORTANT INFORMATION
Annual Percentage Rate
(APR For Purchases)
The Standard APR, an estimated value between 5.0% and
19.98% (see Variable Rate Information), currently at 12.65%
Other APRs
Balance Transfers
: 0% until the last day of the billing period
ending during November 2019; then the standard APR for
purchases
Default Rate
: 19.98% or 24.99%
Cash Advances
: 20.99% or 22.99%
Variable Rate
Information
Your standard APR for purchases may vary and is determined
monthly by adding an amount between 5.74% and 9.74% to the
Prime Rate.
Grace Period for Repayment
of the Balance of Purchases
At least 25 days when you pay your balance in full each month
Method of Computing the
Balance for Purchases
Two-cycle Average Daily Balance ( including new purchases)
Annual Fee
None
Minimum Finance Charge
$ 0.50
1.CASH ADVANCE TRANSACTION FEE:
3% for each cash advance, with a minimum of $5 and no
maximum.
2.LATE FEE:
$15 on balances up to $100; $25 on balances of $100 up to $1,000. $35 on balances of
$1,000 or greater.
3.OVERLIMIT FEE:
$15 on balances of $1,000 or less; $35 on balances greater than $1,000.
4.DEFAULT RATE:
If you are late making a payment, any introductory/special rates terminate and
the standard purchase APR will apply to purchases and balance transfers. If you fail twice to make a
required payment when due or if you exceed your account credit limit twice, your purchase APR will
be increased to 19.99%. If you fail three times to make a required payment when due or if you exceed
your account credit limit 3 times, your purchase APR and cash advance APR will be increased to
24.99%. See Cardmember Agreement for details. The Prime Rate used is the highest prime rate
listed in
The Wall Street Journal
on the last business day of the month. Actual amount added will be
based on our evaluation or your credit and will be disclosed with your card when you receive it.
5.INTRODUCTORY/SPECIAL APRs:
You must return the Acceptance Form and be approved for an
account by January, 2019. If you request a balance transfer after this date, or we do not receive all
required information for the balance transfers requested, we will not make the balance transfers.
Please allow up to 4 weeks before payments to your other accounts are made. Accordingly, you
should continue to make all required payments until you confirm that the balance transfers were
made. Balance transfers may not be used to pay any other Explore Credit Card accounts. Balance
transfers do not earn a Cashback Bonus award. Balance transfer requests will be processed from the
lowest to the highest dollar amount. If a balance transfer transaction would cause you to exceed your
account credit limit, you authorize us to process your balance transfers for an amount less than the
full amount requested. Making additional transactions may still cause you to exceed your account
credit limit. You may only make balance transfers to accounts that list you as an account holder.
There is no grace period on balance transfers. Any introductory/special rates will terminate if you are
late making a payment or your account is over limit as disclosed in the Default Rate section above
and in the Cardmember Agreement.
6.PAYMENT ALLOCATION:
We apply payments and credits to balances with low
introductory/special APRS (such as special balance transfers and purchase APRs) prior to balances
with standard APRs. Therefore, your savings will be reduced by making additional transactions or
having balances that are subject to standard APRs. In addition, the length of time the
introductory/social APRs will apply to your account may be reduced by the amount of your payments.
7.APPLICATION INFORMATION:
Federal law requires that we obtain certain information about you
such as your date of birth and street address in order to verify your identity. This offer is non-
transferable. Changes to and Cardmember name or account number information will void this offer.
Offer available to U.S. citizens and permanent address residents only. Information contained in your
consumer report was used in connection with this offer. You received this offer because you initially
satisfied
Explore Financial Services Inc.
's criteria.
You agree that if your application for an
Explore Card with a minimum credit limit of $5,000 and the lower APR(s) shown above is not
approved, your application will constitute your request for an Explore Card with the higher
APR(s) shown above and a lower credit limit.
Even if you accept this offer, we may not extend
credit to you if, after you respond to this offer, we determine that you do not continue to meet the
criteria we used to select you or you do not meet any applicable criteria bearing on your
creditworthiness established prior to your selection, or if you omit any information requested. Even if
we do extend credit to you, the credit line and terms of the account will be based on a review of the
information you provide in this application, your current consumer report and any other information
bearing on your creditworthiness.
You authorize us to obtain a consumer report from consumer reporting agencies in considering this
application. Upon your request, we will inform you of the name and address of each consumer
reporting agency from which we obtained a consumer report relating to you. You have the right to
prohibit information contained in your file with any consumer reporting agency from being used in
connection with a credit transaction that you did not initiate. You may exercise that right by contacting
TransUnion Name Removal Opt-Out Request, Equifax Option, and Experian Information Solutions,
Inc. To apply for a joint account, contact us in writing at P.O. BOX 111, Atlanta, GA. 12345. Every
applicant, including a spouse, may apply for a separate account. THIS OFFER SUPERSEDES ALL
PRIOR OFFERS.
Please allow 30 days for us to process your application.
8.CARDMEMBER AGREEMENT:
You agree to be bound by the terms of the Cardmember
Agreement, which will be sent with the card. You also agree that the Cardmember Agreement and the
account are governed by Delaware and Federal law. The Cardmember Agreement, which includes
the rates and fees, is subject to change.
9.ARBITRATION:
The Cardmember Agreement provides that we may choose to resolve a claim
relating to your account by binding arbitration, in which case you will not have the right to have that
claim resolved by a judge or jury in court. You may reject the arbitration provision with respect to your
new account within 30 days after receiving your Card. For restriction and details, write us at P.O.
BOX 51512, Atlanta, GA 12345.
10.REWARDS:
Up to 10% Cashback bonus award when you exchange your cash award for up to
double the amount in certificates for products and services from our Cashback Bonus Partners, which
are subject to change without notice. To obtain a list of our Cashback Bonus Partners, please contact
us at P.O. BOX 111, Atlanta, GA. 12345. Cash award is up to 5% of each gas purchase ( subject to a
limit of $25,000 in annual gas purchases), plus up to 1% of each purchase on other purchases, based
on your annual level and type of purchase with purchases at the lowest levels accruing awards at 5%
or 1% as applicable under this Cashback Bonus Program. Gas purchase awards are accrued when
you pay at the pump or in the station at merchant locations whose primary business is the sale of
gasoline. If the sale of gasoline is not the merchant's primary business or transactions are not sent to
Explore Card under the merchant categories 5541 o4 5542, they will be considered other purchases
as described above. For purchases made at select warehouse clubs and discount stores including
grocery stores affiliated with these stores you will accrue a cash award at a rate of 0.25%. Award is
redeemable in $20 increments. Restrictions apply. You will receive complete Cashback Bonus Plus
Terms and Conditions with your Card.
11.DISPUTE OF CHARGES:
You must have a Credit Card Cardholder State of Dispute,
provided below, in order to contest any charges made to your account.
Credit Card Cardholder Statement of Dispute
Page 1 of 2
Please provide supporting documentation with this form to assist us in our investigation and to
substantiate your claim. Please read each category in its entirety and ensure you have provided all
requested information. We may need additional information from you at various stages of your claims
process. Please ensure your contact information is current. Please mail your completed form to
Explore Financial Services, Inc., P.O. BOX 111, Atlanta, GA. 12345
A. Please complete each item in this section.
Cardholder Name ____________________________________________________________
Credit Card No. _____________________________________________________________
Best Contact No. and Email Address
Phone Number: _______________________________________________________
Email:_______________________________________________________________
We are unable to place a "STOP PAYMENT" on a charge. In lieu of this, Explore and federal regulations extend billing
rights to cardholders for billing errors or questionable transactions. To preserve these billing rights, you must notify
Explore within sixty (60) days of the closing of the statement on which the error or problem first appeared.
If you have a problem with the quality of the property or service purchased with your credit card, you must make a good
faith attempt to resolve the dispute with the merchant. If you have not reached a resolution with the merchant, we strongly
recommend you provide us specific documentation from an expert or professional that supports your dispute regarding
the level of quality or misrepresentation described on the original receipt, invoice, work order, brochure, contract, and/or
appraisal. Such documentation will be used in our pursuit of a credit for any portion of the amount(s) in question.
Please note: Provisional credits are not issued at the time a dispute claim is initiated.
Explore will exert every effort through the dispute resolution process to assist you with your dispute claim; however, we
cannot guarantee a favorable outcome
.
I have verified the charge(s) to my account, and I dispute the following items:
Merchant Name: _______________________________________________________________
Reference No. Posting Date (MM/DD/YY)___________________
Transaction Date (MM/DD/YY) ___________________________
Dollar Amount $ _______________________________________
Cardholder Signature: ___________________________________
Date (MM/DD/YY) ______________________________________
B. Please check and complete the category that best describes your dispute. (*Required information)
Cancellation
(Please ensure that 15 days have passed from the date of cancellation.)
Date of cancellation* ____________________________________
Cancellation number ___________________________________
Method of cancellation _________________________________
Spoke with ________________________________________________________
Reason for cancellation _____________________________________________
Please provide the merchant's cancellation/refund policy.
____________________________________________________________________
____________________________________________________________________
Page 2 of 2
Returned merchandise
(Please ensure that 15 days have passed from the date of return.)
RMA or Return Authorization Number (If applicable)
____________________________________________________________________
Date of return* _________________________________________
Date received by the merchant __________________________
Method of return:
USPS
UPS
FEDEX
Other __________________________
Tracking number* __________________________________________________
Describe your attempt to resolve with the merchant* __________________
___________________________________________________________________
Date of contact* _______________________________________
Merchant's response* ______________________________________________
____________________________________________________________________
If you have a credit slip/voucher or refund acknowledgment that has
not posted, please provide date of the credit. (A copy must accompany
this form.)
____________________________________________________________________
____________________________________________________________________
I am not disputing this charge.
I would like a copy of the sales receipt only. (If the charge is older than 90
days, a copy can only be requested for legal or tax purposes.)
Duplicate charge
Date of first charge ______________________________
Date of second charge _________________________
Describe your attempt to resolve with the merchant*
_________________________________________
___________________
-
__________________________________________________________________
Date of contact* ______________________________
Incorrect transaction amount
(A copy of the sales receipt must accompany this form.)
Describe your attempt to resolve with the merchant*
______________________________________________________________________
The transaction posted for $ _________________ but should have posted for $
____________________.
Purchase paid by another method
(A copy of the cleared check, credit card statement, or cash receipt must accompany this form.)
Cash
Other credit/debit card
Check
Other method _______________________________
Describe your attempt to resolve with the merchant*
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
C. Use this section to provide additional information.
Question
- Read section number 6 "Payment Allocation." Do you think that the average consumer
understands how their payments will be applied to their outstanding balance?
-Once you have entered into an agreement with Explore! for this credit card, can the bank amend
the agreement and INCREASE the annual percentage rate for this card?
-You do have a check to pay for your balance and that check is returned for insufficient funds. What
are the fees that the credit card will charge you for this event?
-Do you think that the application for the Explore Credit Card provides the consumer with an
adequate explanation of the terms and conditions of this contract?
-Why would a consumer want to take advantage of a debt "transfer service" associated with this
card?
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