Scenario 1: Identifying and responding to legal requirements

This scenario is based on the simulated organisationIndigo Community Services and Health Hub.

This is your first day as a new employee with Indigo Community Services and Health hub, a large organisation that has multidisciplinary team providing holistic care to it's clients. . You commence your day with an induction and orientation with Brandon, the administrative officer. He provides you with an information package including documents that relates to your duties, boundaries and responsibilities within your job role that you are required to read and sign. You have also been given access to a computer, and he shows you the files that relate to legal matters.

After your induction, you are partnered with Kristin, who will mentor you with your first visit to see a client. When you collect the client's file, you note they are currently sitting on the front bench where there is public access. There is no one around to monitor visitors.

During your client visit, Kristin conducts an assessment of needs. During the assessment, the client tells Kristen that he is concerned about the pain in his leg wound, which is covered with a dressing. As this is not part of your job role Kristin tells the client that she will notify the Registered Nurse at Indigo Community Services and Health hub about it, so they can make a time to come and visit. At the end of the day, you are unsure if Kirstin reported the wound pain because there are no notes in the client's files about it.

1. Explain the reason why you need to understand each of these documents before you commence duties.

a) Document	b) Reason
i. Code of ethics/conduct
ii. Practice standards
iii. Job description
iv. Duty of care
v. Client rights
vi Work, Health and Safety standards

1. Why is it important that staff can access these documents during their employment?

1. Within the role of a support worker at a health and community service organisation:
2. Identify four of your legal rights that must be implemented by the organisation.

i.

ii.

iii.

iv.

1. Identify six legal responsibilities required of all support workers.

i.

ii.

iii.

iv.

v.

vi.

1. In this scenario, there was a breach of client confidentiality.
2. Identify what happened and why this was a breach of client confidentiality.

1. Who would you report this breach too, and how would you report it?

1. In this scenario, it was not reported about the wound pain so there was a breach of duty of care.
2. Explain how duty of care was breached.

1. Who would you report this incident to, and how would you report it?