Scenario 1

Imagine you are part of an IT board that should decide which project to develop next. You have three projects that are waiting. Your company can fund only one project and all projects require roughly the same budget and time, and all three are needed.

• The first would give you a competitive edge over your competitors by letting your company's operations be accessible by customers through some type of smartphone.
• The second one would repair ongoing integration problems you have had between your aging legacy system and the entire new infrastructure that was developed in recent years.
• The third one would automate the operations of your associates, streamlining some procedures that may take a significant portion of all the employees.

Explain which one you would choose and why.

Scenario 2

Consider three different employees:

• Person A has worked for your company as a programmer for over thirty years and will retire in six months.
• Person B was hired to be a systems analyst, but ended up working with requirements elicitation (one of the key aspects of any project).
• Person C received a notification that he or she would be promoted as soon as one of the people in IT management retires which is likely to happen within three months.

How can you motivate these three people to be effective in their job, developing your new system?