Scenario 2:

You are the supervisor on a residential building project and according to the contractual agreement, and as per the construction schedule, the electricians are starting today with the electrical services 'rough in'. It is mid-morning and you are concerned as to why they have not turned up yet. You are aware of the tight schedule and the follow on trades that will be affected if the work is not completed on time.

After some time you have made phone contact with the electrical foreman and he informs you that they have been delayed on another job and will not be able to get to your site for another three days.

A) Describe the feelings and attitudes that will be affecting the situation, and other factors that you will need to consider when responding to this information to achieve the best outcome?

B) Describe at least four of your essential follow up actions

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