Scenario 3

An online bookstore is scheduled for launch in mid-May. The original target date was mid-April, but the client was late in providing the original data, the data was of poor quality, and several significant enhancements have been added to the site. In addition, a deposit was taken for the web work, but the work performed is well over twice that amount, and the client's credit status is somewhat shaky. The client calls daily about the project, and if it is not completed soon (it is early May), the store risks losing its important sales for summer vacation reading.

As project manager for the Website development firm, what do you say to the client?