Scenario #3:A department has an annual volume of 9800 requests for information per year.A staff person can
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Question:
Scenario #3:A department has an annual volume of 9800 requests for information per year.A staff person can usually complete about 15 requests per day.Each staff person uses an average of 8 holidays, 5 sick days, and 14 days of vacation per year.How many FTEs should be included in the budget? 15 request per day x 5 days x 52 weeks = 3900
9800/3900 = 2.5 FTE's w/o non productivity adjustment
27 x 8 hours = 216/ year
2080 - 216 = 1864
1864/2080 = 0.90% This is for full time equivalent.
2.5/0.90% =2.8 % Did I do this calculation correctly?
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