Scenario #4

One evening ten minutes after the end of his shift, Jacob, one of Kleinfelds contracted employees saw Jim the janitor struggling to carry some empty boxes outside to the garbage collection unit. Being the helpful type, he quickly rushed to Jims aid. Whilst carrying the boxes outside he slipped on a banana peel and landed on his back. He quickly discovered that he could not move due to excruciating pain. Jim quickly calls the ambulance. Turns out he fractured a portion of his vertebrae. Jacobs manager refuses to write the incident report and submit to HR since he is of the opinion that Jacob fell while off the clock and is only a short term contract employee.

Once again answer the questions above. Whats wrong here?