Question
Scenario 4 - Privacy law Ajay works in client care as a relationship manager. Ajay works for The Event Co., which is part of The
Scenario 4 - Privacy law Ajay works in client care as a relationship manager. Ajay works for The Event Co., which is part of The Experience Co-operative. Ajay's role is to manage client profiles and client communication. Client care profiles include personal identification such as name, date of birth, address, and email address. All client profiles are subscribed with permission to the company newsletter. Ajay tells you they are constantly contacted by other marketing services. Marketers want to purchase access to the company client database. The database would be used to offer clients travel insurance and other useful products. Ajay is unsure and wants to know if there are legal risks or compliance requirements the business needs to address.
Part 4: Legal risk scenario 4 - Privacy law
Task 1: Identify risk to business operations
In this task, you will evaluate the business risk.
- Describe the operational area of risk, the legislative area of risk and the compliance area of risk based on your understanding of the scenario.(Approximately 100- 150 words)
Task 2: Research legal risk and compliance requirements
To complete this part of the assessment, research and identify the legislation and the compliance requirements and potential penalties applicable to each scenario.
Document your research findings, and reference credible sources of information, including hyperlinks to legislation and other sources.
- Identify and describe the purpose of legislation applicable in NSW, compliance requirements, and penalties applicable to the scenario. (Approximately 100- 150 words)
Task 3: Evaluate the risk to business operations
This section evaluates the risk to the business, including penalties for non-compliance.
- Evaluate the risk for the business. In your answer, use the risk matrix provided in the project brief to describe the likelihood and consequence of the risk to business operations. Justify your response by referring to the evidence from your research. (Approximately 100- 150 words)
Task 4: Propose risk management strategies and actions
To complete this part of the assessment, you must complete the following task/s to industry standards.
Use the information below and the criteria listed on the checklist to guide your responses.
Develop a risk management strategy for the scenario, successfully documenting the process of managing legal risks and compliance actions.
The risk management process must include:
- recommendations to manage the risk, including specific actions
- existing documentation within the business to manage the risk
- Make recommendations to manage the risk, describing actions to control, reduce or eliminate the risk. Refer to the simulated organisation documentation and use external information to support the suggested actions.(Approximately 100-150 words)
- What is the record keeping requirement for documentation in this scenario? (Approximately 25-50 words)
Task 5: Integrate risk management activities into business operations
- Describe how continual evaluation of non-compliance could be conducted in this scenario. Explain all actions, referencing workplace processes required to complete the action. Refer to the simulated organisation.(Approximately 100-150 words)
- Describe the rectification process that could take place in response to the issues identified in the scenario. Refer to the simulated organisation documentation. (Approximately 100-150 words)
Task 6:Ensure knowledge on risk and risk management is maintained
- Describe and give examples of opportunities to develop skills and knowledge for the legal risk and compliance requirements of the scenario. (Approximately 100-150 words)
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