Scenario 5: Sam works for a cleaning company. At Sam's workplace there is a company meeting every week to update the team about current projects. Sam is from France and he speaks English as a second language. This is Sam's first week on the job. During the meeting, Sam's boss spoke very fast and it was hard for Sam to understand him. There was a problem with one of the office buildings the company regularly cleans. Towards the end of the meeting, Sam's boss said: "I'd like youse to have a go at some ideas on how we can get this done by this arvo. A couple of people have chucked a sickie so we are under the pump."