Scenario: A company has a process for making adjustments (either debits or credits) to payments (usually due to questions raised by customers) and has determined the following requirements in its analysis phase. It is called "Process 1.4: Make payment adjustments" (which is likely in a "cash receipts" function in a larger "A/R" function) with the following requirements: ID Requirement - The system will: Model ID 1. R23 Validate payment adjustment 1.4.1 2. R24 Make adjustment action 1.4.2 3. R25 Create exception report 1.4.3 4. R26 Create adjustment report 1.4.4 Draw the Level 2 DFD using the following information:

1. The company has identified one main entity in this payment adjustment process - A/R Dept.

2. They have also identified two different data stores from which they get data - a payment status datastore and a customer account data store