Scenario A. Maintaining Business Resilience Whilst Managing Change

The focus of this task is on the National Rail network west of Exeter St. David's through to its terminating station at Penzance.

The railway has, historically, suffered repeated weather and climate-related damage to the infrastructure west of Exeter, particularly the sea wall section between Dawlish Warren and Teignmouth.

The social and political importance of maintaining a continuous level of service from Cornwall and West Devon, in particular through day services to London, Cross Country services to the Midlands and North of England and an overnight sleeper service to London is high. Breakdowns in service and long-term disruption of the network, akin to the previous disruption resulting from the failure of the Dawlish sea wall, are not considered to be acceptable.

Coupled to this resilience issue, is the future of the railway with decarbonisation targets in mind. Electrification does not extend as far west as Exeter and there are no immediate plans to extend the current AC electrification infrastructure westwards.

Note:

Based on the scenario above write a report which addresses the following four tasks (Tasks 1 and 2 address Learning Outcomes A and B

and Tasks 3 and 4 address Learning Outcome C):

Learning out come of task:

A.Examine the concept of business resilience in the context of rail business and the industry.

B.Evaluate management and investigative practices in proactive and reactive rail emergency management.

C.Appraise the management of change in the introduction of contemporary rail innovations to the sector.

Task:

Explain the risks to business of a repeat failure of the seawall. This should highlight risks to local businesses and the community west of Teignmouth and also risks to the incumbent TOCs, FOCs and Network Rail if the same levels of service disruption are repeated.

1. Identify three options for contingency service provision in the event of a future failure of the sea wall section, from a resilience point of view. Your three options should be wide ranging and may include innovative proposals to maintain continuous service options should the sea wall fail again.

o--The lowest level (i.e. most simple) of your three options should highlight the actions to be taken if a sudden collapse of the sea wall were to occur - i.e. how would we respond in an emergency situation. The other two options could be longer-term contingency arrangements with sufficient time in hand to plan their implementation.

o--Highlight the core aspects of all three schemes and the dependencies and implications that may arise from each option (i.e. time, cost, other agencies, resources, etc.).

2. Identify and evaluate possible traction options available to eliminate diesel traction from the railway west of Exeter.

3. Then, discuss what change management processes will be required to enable the De-carbonisation target, of delivering a De-carbonised railway by 2050, to be met. Relate to change management models where appropriate.

Format: Report

Reference and Citation:Include all used reference and citations( Books, Journals , articles, web pages etc

Scenario- B

Organisational change is an integral part of the world of work, and must be managed effectively to facilitate the optimisation of your professional development.

Task

A.An write essay which chronicles a critical incident of significant organisational change which affected you directly in terms of your central involvement in that change. The essay should briefly outline the changein question, and then evaluate how the change was managed by applying established change management theories, tools and techniques to the incident. Make recommendations as to how such a change could be managed better, should further similar organisational change be required in the future.

B. Reflect briefly on how this incident of change affected you in terms of your feelings, learning and the conclusions you drew from the change experience; commenting on how your approach to change has been influenced by the experience ).

Reference and Citation:Include all used reference and citations( Books, Journals , articles, web pages etc