Scenario B As an owner and manager of Customn Gaskets, Tony Zyck has been fascinated by all the changes occurring and transforming the workplace. Tony is concerned about the important OB trends that he can understand and take advantage of in developing and positioning his company in the marketplace. If a supervisor puts a lot of effort into improving the safety record in the factory, they would score high on Select one: a. direction. b. intensity. c. aptitude. d. persistence. e. competencies