Scenario: Ben Barrack

As a student, you have been attending the local university majoring in Business. You have signed up for this course on Organizational Behavior. You are also working as an assistant manager at a local restaurant where Ben Barrack is the manager. When Ben finds that you are enrolled in an OB course, he laughs and says OB is common sense, you don't need a course on it and that if you take strategic management, it gives you the same information. Ben comments that the only thing he needs to worry about is the job performance of his employees. Having just studied this chapter, respond to the following questions and Ben's comments and beliefs.

Ben suggested that he only needs to worry about the job performance of his employees. After learning about the integrative model of OB$,$ you might explain that there is one other key outcome that he should worry about: