scenario :

Cartes de Mode are happy with the development model and systems analysis techniques that your proposed for the e-card system. It is now time to develop the requirements specification to cover the business needs and requirements of the e-card system. Cartes de Mode Head Office is based in London and the card- printing centre is in Oxford. Six members of staff are based at the Head Office, Mia Notte the Managing Director, Harry Kya the Finance and Marketing Director, Bunty Barnett-Jones the Design Director and three card designers. Three members of staff are based at the card printing centre; two printers and an administrator who makes sure that the cards are posted to the customer within 24 hours. Cartes de Mode currently offer a small range of on line designer greetings cards that are also posted to the customers. The current system does not have the facility for customers to personalise the cards. The company's aim is to have the largest market share for designer cards in the online greetings card market. The new e-card system will offer customers various animated designer cards such as Birthday, Valentine's day, Thank you and Christmas cards. Customers will be given the facility to personalise cards, upload images and upload to social media.

The system should allow the customer to: MAKE a diary to record events such as birthdays access a quick view of events and reminder access a quick view address book send automatic reminders of the diary events, 3 days before the event link to preferred social media view on both mobile devices and desktop pc send e-cards from the desktop receive card receipt confirmation access payment facilities have a secure login

QUESTION:

22/C.P5 Explain how feedback could be used to refine the design for a computing system that will meet the business and computing requirements of an identified organisation.