Scenario:

Company ABC prides itself on having a relaxed, fun, energetic, and casual work environment. As a part of this workplace culture, the floor plan is an open concept where employees do not have separate offices, but instead, work in communal/ shared work spaces as this promotes creativity and the sharing of ideas. Yesterday, an upset employee sent an email to the manager stating that she feels the work environment is too informal/ casual and that everyone should have their own separate work station. Her other concerns included not getting along with some of her peers, and she is not happy with her current role/ job tasks.

1. How should the manager handle the situation? Be specific and provide step-by-step instructions.
2. Which roles withinFunctions Approachwould be most relevant and essential for the manager in this situation?