Scenario: Imagine you work as a receptionist in an accountant's office. You have been getting negative feedback from clients because the accountants are always running late for meetings. You decide to work with the accounting team to develop some time management solutions.

Activity 17

Following on from Cutoff time based & Prioritization, imagine you have decided to present your solutions to your boss and the other accountants in an email. Draft your email in the space provided below.

You must:

• explain what the problem was and how it was identified
• outline the resolution and the way in which it will affect the relevant stakeholders
• explain the critical thinking processes you used
• explain the rationale for your decision
• encourage questions from stakeholders