Scenario:IT Solutions, a tech company that specializes in the design of specialized databases was approached by the owner from Teklines Music Repair Shop with requirements that seemed to be easily fulfilled with an integrated database. When the Junior Project Manager demonstrated this solution, the Teklines Music Repair Shop owner was not impressed. He did not like the interface and was disappointed that the system did not also include billing and payroll capabilities.

With the project in jeopardy, everyone is turning to you, an experienced senior project manager in order to fix things.

1. Can you identify the root causes and risks associated with this project?
2. What project management knowledge areas would you need to help you address the issues with this project?
3. What strategy would you develop to avoid these types of issues on a project in the future?