Scenario: Lana Lowery, a regional manager for a 100-person inside-sales staff, notices that its best performer is struggling. Her sales are down 20 percent from a year ago, and she frequently arrives late for work, looking upset. Lowery needs to find out why her performer is suffering. Questions: 1) What advice would you give Lowery for communicating with this employee? 2) Which communication channel should she use? 3) What would be the relative importance of candor, listening, and asking questions? *Explain clearly the answer for this three questions