Scenario: Need to gather the views of team members and the team in general regarding the knowledge gaps they may have in transitioning to the new degustation menu.

a) Develop a minimum of four (4) questions to identify the knowledge gaps of at least one 2 employees identified in the scenario.

b) Develop a minimum of five (5) questions you could ask either the front-of-house or back-of-house team to identify the collective knowledge gaps