Scenario Pele is a support worker who works in a community centre that provides art classes for people with a disability. Esra has down syndrome and lives in a group home. She attends the art classes 2 days a week. Pele has noticed that Esra often has bruises on her face and arms. She has also become uncharacteristically quiet and withdrawn over recent weeks. Pele is concerned about Esra and decides to talk to her. Q1: Description of incident (i.e. what happened): Q2: Actions taken to prevent future occurrence and assist the client: