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Scenario: The carpentry contractor calls and requests a price for 2,000 spruce 2x4 studs. The lumber salesperson responds, That would be $3,580. The contractor says,

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The carpentry contractor calls and requests a price for 2,000 spruce 2x4 studs. The lumber salesperson responds, "That would be $3,580." The contractor says, "OK, that is a deal, please deliver them tomorrow." The salesperson responds, "No problem." Later in the day, the salesperson discovers that all 2x4 studs have been committed to other purchasers and none will be available for at least 30 days. The salesperson calls back within one hour of the earlier conversation and informs the contractor that they will not be able to deliver. The contractor says "That's fine, I will find somewhere else to get them." He calls around and buys replacements, but they cost $5,000.

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