Scenario

The following chart displays the results of the first years production of a new mini-car produced by GoFast Autos. The table was created from data supplied by the companys entire production department managed by George Reeves, as a means of controlling production output. You recently joined the production department as a quality assurance associate after grading with a degree in business. Your manager, George has asked you to do an analysis on the first year's production results. George indicated that this information will be used by the Vice President in his evaluation of areas of improvement, change, or processes used by the production department in the production of the mini-car. The company aims for the highest possible quality products for consumers.

The chart below describes the standard goal (identified as standard) set by the department and the results for each branch of GoFast Autos. A comparison of the standard to the results allows the reader to form conclusions about the success or failure of the production department to meet the goals envisioned by the company. It also allows the reader to recognize patterns from the data from which conclusions can be drawn as to the relationship between elements (e.g. cost expended vs time expended; those who spent more time had a higher cost).

Measurable Factors	Standard	Spokane	El Paso	Wichita	Huntsville	Tijuana
Cost	5.65	5.76	5.87	5.54	5.52	5.01
Time	2.36	2.32	2.46	2.31	2.38	2.69
Quality Control Problem Ratio (per 500 units)	1	2.5	4	1.5	1.75	7.65
Training Time (per hour)	30	35	38	45	48	25
Shipping Problems/Damage (per 10,000 units)	.25	0.333	0.222	0.133	0.178	0.4
Health and Safety Issues (per 10,000 units)	0.25	0.2	0.286	0.111	0.1	0.4
Total Number of mini-cars Produced per year	35,000	40,000	35,000	50,000	28,000	38,000

REQUIREMENTS:

Explain what control means in a business setting.

Explain why GoFast needs to be concerned with the results for the mini-car.

Compare the actual performance with the standards for the mini-car drawing conclusions from what is evident from the data in the table. Make sure to discuss each standard and explain the results from each branch.

Analyze the deviations. Although you do not know why results are different than the standards, determine whether more control is necessary or if the standard should be changed.

Explain how implementing Total Quality Management can develop solutions to resolve GoFasts issues with meeting the standards and/or make changes to processes or behaviors.

Include an introductory paragraph and conclusion, if able. Thanks!