Scenario

The organization that you are a director of leadership and learning for has been conducting engagement surveys among its employees every two years to gain a deeper understanding of employees' views on areas such as customer service, the organization's overall strategy, job satisfaction, rewards and recognition, and training and development. The most recent survey was conducted this year, and the organization wants to carry out another survey in two years.

Prompt

Your task is to continue using your GROW model template you began in Module Two to complete the final three sections:

MBA 530 GROW Model Template

Replace the bracketed text with the relevant information.

Name: Michelle Robinson

Date: 11/14/22

Identified Trends

1. In theIdentified Trendssection, identify any noticeable trends in theEmployee Satisfaction Survey Resultsdata and address the following in your response.

The trends that I have noticed are:

1. My supervisor gives me useful information on how I can improve my job performance.
2. My supervisor lets me know where I stand and what is expected of me
3. I trust my supervisor.

1. Are there certain focus areas that have seen significant changes compared to others?

1. I trust my supervisor had the lowest out of all of them. It could be possible that over the years that the organization has had different supervisors over the years. Probably made a lot of changes over the years. The leaders are not true to their word.

1. How might one focus area impact another?

1. The employees must have trust in you. The employees sometimes don't perform well because of that. Why trust someone if they are going to constantly lie or take power with their position.

• Identified GapsObstacles
• Goal Revision
• A Way ForwardAction

Specifically, you must address the following rubric criteria:

1. In the Identified GapsObstacles section, describe obstacles that might prevent the focus areas you previously identified moving from current state to future state. Consider the following in your response:
   1. Skill gaps, organizational culture, and resources among other things
2. In the Goal Revision section, for each of the goals you created previously, describe whether they need to be revised:
   1. For the goals that do need to be revised, provide a revision and explain your changes based on obstacles you identified above.
   2. For the goals that do not need to be revised, provide rationale for why this goal should remain the same. Support your response.
3. In the A Way ForwardAction section, recommend an actionable step that should be taken in order to close the gap between current state and desired future state for each identified focus area and related goal. Your response should include the following for each actionable step:
   1. An explanation on what the step will entail
   2. Identification of stakeholders who will need to be involved
   3. Justification for how this step will help close the gap between current state and desired future state.