Scenario:

• Think of your favourite local small business.
• The owner, of said business, is your client and wishes to expand and open moresmall mobile kiosks at several malls around the local area. The business did a test pilot last year and sales grew exponentially. However, your client has concerns about cash being stolen (skimming from sales) and inventory manipulation. Specifically, your client suspects some workers are giving away stock to friends for free.

Instructions:

Draft an email to the owner/ your client addressing the following specific questions:

outline the difference between skimming and theft

detail what can be done to confirm his/her suspicions of the potential skimming of sales. Remember, budget is limited.

Suggest how the owner can best explain to workers the implications of giving away free stock. What policies should be introduced? Should they serve to incentivize or punish? Provide your suggestion.

Provide 2-3 specific controls that can address the skimming from sales and inventory manipulation noted above. Use the WIR format.