Scenario:

UAENATIVE is a SME company based in Ajman, UAE, with a shop front retailing a range of native products (including a range of pearl jewelry, traditional wooden furniture, art, pottery, cosmetic and perfumery). They are a small family-owned business with capitalization of AED20M, annual sales of AED3M, increasing at three percent per annum, and net profits of eight percent of total sales. The younger members of the management team are university educated, with the others industry experienced. However, in an ever- changing industry, their future business is uncertain.

Their main business is the wholesale sale of UAE native cultural products to International commercial retailers; however, they do supply to UAE domestic and commercial retailers (currently 50 percent of sales and 50 percent of profits).

While UAENATIVE manufacture majority of its own products, but their main suppliers for the raw material are based in Al-Ain and RAK. Supplier relations are all paper-based transactions, while long-term contracts are managed using email and facsimile transmission of orders.

The UAENATIVE management team is keen to expand the retail sales, which are potentially very profitable for the company and to improve relations with suppliers. To do this one member of the management team (who recently graduated from the Ajman University) has suggested the company create new supply chain management system.

You have been called in as an IT consultant. UAENATIVE wants to know how IT could be used to develop a supplier management system to improve the companys operations. The company is keen to leave as much open as possible you have been told that it is a clean sheet strategy but cannot consume more than half the profits of next years business. The Chief Executive, Mr. A2Z, needs: Part1) System Planning, Part 2) System Analysis.

PART 1) : Analyzing the Business Case and Managing System Projects 10 marks

Hints: Perform SWOT analysis, assess request feasibility from operational, economic, technical, and schedule perspectives, create WBS, and perform critical path analysis

PART 2): Requirement Engineering and Data and Process Modeling 10 marks

Hint: Documentation of techniques that will be used for gathering system requirements, data flow diagrams and object modeling using UML