Scenario:

Woolworths to pull the plug on pokies, pubs and alcohol - ABC News

https://www.abc.net.au/news/2019-07-03/woolworths-to-pull-the-plug-on-pokies-and-pubs/11273802

This article explains how Woolworths is divesting from one of their major brands Endeavour Drinks and AHL group. Woolworths entered the gaming industry in 2004 with the ALH joint venture, but in 2017, the work teams at Westower Tavern in West Ballina and the South Tweed Tavern on the NSW north coast took up illegal and unethical practices, resulting in a complaint to the regulator and reputation damage to the Woolworths Group.

a.Describe the reputational damage that Woolworths sustained in 2017?

b.Which teams were responsible for the damage?

c.Describe how their commercial practices did not match the objectives values and standards in the current mission page found at: Our Purpose & Key Priorities (woolworthsgroup.com.au)

https://www.woolworthsgroup.com.au/au/en/about-us/our-approach-/our-purpose--key-priorities.html

Answer

a.

b.

c.