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Scenario: You are an office manager at EcoSocks. You have become aware of some problems in the office kitchen: the refrigerator is full of stinky

Scenario: You are an office manager at EcoSocks. You have become aware of some problems in the office kitchen: the refrigerator is full of stinky old lunches; the insides of the microwave are splattered with disgusting food stains; crushed paper cups litter the floor; and crumbs and old magazines cover the tables. You decide to communicate with the staff, encouraging everyone to clean up after themselves and announcing a new policy that states all food in the refrigerator will be discarded every Friday night.

Address as email to your staff that will help resolve the kitchen problems but will not create an atmosphere of contention. Include a subject line.

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