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Scenario: You are conducting an IT audit for a financial institution that has recently implemented a new cloud - based customer relationship management ( CRM

Scenario:
You are conducting an IT audit for a financial institution that has recently implemented a
new cloud-based customer relationship management (CRM) system.
Question 1(a): What are the key challenges you would face when auditing the cloudbased CRM system?
Question 1(b) : What are the key areas you would focus on when auditing the new EHR
system?
Question 1(c): What are the key areas you would focus on when auditing the new ERP
system?
Question1(d): What are the key areas you would focus on when auditing the new POS
system?
Question 1(e): How do you ensure that the financial institution's data is secure when
using the cloud-based CRM system?
Question 1(f): How do you ensure that the EHR system is compliant with relevant
regulations and industry standards, such as HIPAA and HITECH?
Question 1(g): How do you ensure that the ERP system is secure and compliant with relevant
regulations and industry standards, such as SOX and COBIT?
Question 1(g): How do you ensure that the POS system is secure and compliant with relevant
regulations and industry standards, such as PCI DSS?

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