Scenario: You are the manager of a recently formed team. The corporation you work for is concerned with addressing the following:

• Ethics and Corporate Social Responsibility
• Creating Quality Culture
• Customer loyalty
• Employee Empowerment
• Team Building and Team Management
• Effective Communication
• Education/Training/Professional Development
• Politics and Conflict

As the manager, you are asked to create a brief training to define these terms and identify how they relate to a quality management approach to your business

Choose and identify a specific quality management approach theory