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Scenario : You have been promoted to the role of Operations Director for a robust urgent care facility. You have been given a 2-week period

Scenario: You have been promoted to the role of Operations Director for a robust urgent care facility. You have been given a 2-week period to review the status of operations and identify the areas of opportunity for building trust and credibility with your team.

Considerthe following notes about the current status of operations:

  • High turnover for all employees
  • Potential theft/missing supplies and equipment
  • The previous operations director recently investigated for embezzlement by another employer
  • Potential bonus for high-performing employees

Createa memo directed to your supervisor (CEO) addressing your thoughts on establishing a baseline of trust with your reports.

Includeideas from readings and outside references.

  • Rubino, L. G., Esparza, S. J., & Chassiakos, Y. S. R. (2020).New leadership for today's health care professionals(2nd ed.). Jones & Bartlett.

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