Scenario

You have been working with a casual staff member as part of your implementation of the workplace performance management system.

By agreement you have decided to make 'team interaction' and 'waste minimisation' the focus for the first period.

You have asked to meet with the casual staff member in 10 minutes' time to discuss their progress.

As you review the evidence on their performance you have collected you remind yourself:

• This person looks as if they did really well with 'waste minimisation' - all the records show they have been very efficient and effective in that regard with their outcomes being among the highest in the organisation. They certainly have taken your advice on board and have worked hard at reducing the waste their role generates.
• Their 'team interaction'; appears to be not so good - there is quite a bit of negative feedback from team members that this worker is uncommunicative, does not appear to want to be part of the team, fails to help others when the need arises and never contributes anything at team meetings, briefings and/or de-briefings.

So ... you have some good things to say to this person and a few negatives that also need to be addressed.

Wonder how this will go?

You know from experience that no-one likes hearing anything negative about themselves.

Better be real careful here!

Roleplay 2 - Instructions

Conducting staff appraisal session 1

Roleplay instructions to Learner

This task requires you to participate in the following Roleplay scenario.

For this roleplay you are required to:

• Demonstrate:
  • How you would conduct a staff appraisal session.
  • How you would share positive outcomes with a worker.
  • How you would communicate and address negative results.
• Provide after the roleplay:
  • Completed 'Employee Performance Review' form (see Portfolio D5) prepared as basis for the appraisal session.
  • Completed 'Employee Performance Plan' (see Portfolio D5) reflecting agreements reached during the appraisal session.

The Assessor may stop the assessment on occasion to:

• Ask questions or to get you to repeat an action.
• Ask you to explain what and why you are doing something.
• Tell you when to continue with the assessment task.

You must completeall tasks in the required time limit which for this roleplay is 30 minutes.

The assessment will take place in a simulated office environment with just the casual worker (played by your Assessor) present.

All competencies in the Roleplay Checklist must be observed to completethis assessment.

If a competency is not observed during the time period, the Assessor will create an opportunity to repeat the roleplay (or part of it) or undertake an alternative form of assessment such as questioning or demonstration.

Criteria for success

The decision-making rules that will be followed are:

• Learners must completeall tasks and answer all questions in a way that demonstrates understanding of the key actions and requirements.
• All tasks and answers must be correct to achieve a satisfactory result.

Where a learner does not complete tasks or questions correctly, they will be provided an opportunity to repeat the roleplay or observation at a later date.

Once you have read and understood the instructions please submit this assessment.