Scenario You manage an electronics company. Previously, the organisation had a niche in the manufacture of electrical devices including televisions, desktop computers, and cameras. The owner, however, recently made the decision to provide clients with a home installation and guidance services. Customers have shown to be quite eager to pay the additional amount for this service. You have been tasked with managing the risks of providing this additional service to customers. The employees are confident in their work but may need some customer service training to be able to deal with the different clients and situations they may encounter. From your initial analysis you have documented the following hazards: Expose to cables that aren't covered during installation Internal components may cause electric shock Exposure to arcing, causing injury Combustible dust igniting by static electricity