Scenario

Your hair was ruined, dyed bright orange, by the Hair Stylist and you are out $100.00!

You look like a clown.

You originally went to the stylist to get a new look for your cousin's wedding but fortunately for you, your cousin ran off with the wedding planner.

So, the wedding is canceled. However, you still have orange clown hair.

You really don't like this new look and you are going to negotiate with the Hair Stylist to do something about it.

You have gone to this Hair Stylist for years, but, you did try another salon the last time you had your hair done. You had a bit of a color touch-up. It was much cheaper than your regular stylist's but the service was not as good. So, you returned to your regular stylist and now your hair is orange! That's customer loyalty for you!

You did not tell your regular stylist about this as you did not want to upset them.

The Hair Stylist asked you a few questions, but you were not paying attention as you were thinking about the wedding. You remember the Hair Stylist asking if you went somewhere else, and you were too embarrassed to admit it. You also remember something about a "deal" because you were so excited about the wedding. Some deal!

1. How would you prepare your argument for alternative dispute resolution?