Scenario:

Your vendors have instructed you to advertise their new building as 'Apartments starting from $200,000' but the lowest priced one is now sold. They instruct you not to change the signboard so as to attract more enquiries, even though the lowest priced apartment is now $280,000.

Identify and explain the ethical issue in this scenario, quoting any relevant legislation:

Describe how you would rectifiy this complaint with the potential buyer. Refer to at least two (2) communication strategies in your answer.