Scenario-1

The Forward Thinking Corporation decides to develop an application to use artificial intelligence techniques to mine some useful information from customer complaints about the Corporation's products. Some complaints come in by email and some by telephone conversation (which is recorded by another application). Your application must convert the speech recordings to text. Then each complaint is examined to determine which product is cited and what the complaint(s) is. Your application maintains a database of information mined from complaints received in the last ninety days. For each product, the product manager receives an email form your application listing in order from most cited to least cited any complaints that were received in the last thirty days, and how the frequency corresponds to the frequencies of the previous two months. Any complaint whose frequency is among the ten highest, is also referred to the Vice President of Product Management in a high priority email.

For the scenario-1 and based on the 8 golden rules for interface design, answer the question below

Describe how you would incorporate 8 golden rules while developing the initial interface design prototype? [Hint: To create an interface design prototype, it is often advised to use low-fidelity interface design approach like paper mockups, i.e., the designers draw/sketch a rough layout of their design on a piece of paper. You should also consider sketching your interface design for various functionalities that you would achieve for scenario-1.]