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Scott believes that his customers buy products and services to satisfy a particular desire or a set of desires. He makes an extensive effort to

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Scott believes that his customers buy products and services to satisfy a particular desire or a set of desires. He makes an extensive effort to figure out what his customers' requirements are and then helps them meet these requirements. He uses a selling approach that focuses on his customers rather than on himself. In this scenario, Scott most likely uses a. mental states selling b. need satisfaction selling c. transaction-focused traditional selling d. stimulus response selling e. continued affirmation selling te do

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