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search case online. true or false ustomers for Life: How to Turn That One-Time Buyer into a Lifetime Customer 29. Service advisers apply the first

image text in transcribedsearch case online. true or false

ustomers for Life: How to Turn That One-Time Buyer into a Lifetime Customer 29. Service advisers apply the first law of service when they build a ten-percent cushion into every repair estimate (e.g., customer is given an estimate of $100 for a repair expected uo cost $90). TRUE OR FALSE 30. Customer problems are best solved by specialists in a Customer Service Department. PLEASE SEARCH 31. Sewell upgraded employee restrooms to 32. Paying employees more (than the competition) increases productivity at Sewell Village THE CASE ONLINE Cadillac. 33. Tracking customer complaints allows identification of patterns and root causes. 34. Carl Sewell achieves goal alignment through partnership pay. 35. Customers can have an impact on the quality of the automobile-repair service they receiv 36. Sewell uses landscaping, grounds maintenance, and furnishings to make his automobile repair service more tangible. ustomers for Life: How to Turn That One-Time Buyer into a Lifetime Customer 29. Service advisers apply the first law of service when they build a ten-percent cushion into every repair estimate (e.g., customer is given an estimate of $100 for a repair expected uo cost $90). TRUE OR FALSE 30. Customer problems are best solved by specialists in a Customer Service Department. PLEASE SEARCH 31. Sewell upgraded employee restrooms to 32. Paying employees more (than the competition) increases productivity at Sewell Village THE CASE ONLINE Cadillac. 33. Tracking customer complaints allows identification of patterns and root causes. 34. Carl Sewell achieves goal alignment through partnership pay. 35. Customers can have an impact on the quality of the automobile-repair service they receiv 36. Sewell uses landscaping, grounds maintenance, and furnishings to make his automobile repair service more tangible

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