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Search scholar.google.com for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is
Search "scholar.google.com" for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end-user inclusion?
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