Search the Internet to find a complete description of a company that has implemented the Balanced Scorecard. Possible sources include the following: The Balanced Scorecard Collaborative (http://www.bscol.com), SAP (http://www.sap.com/sem), and http://www.bettermanagement.com. Once you have a company located, answer the following questions:

What is/are the strategy or strategies of the company?

What perspectives were used?

What are the strategic objectives?

What are the measures?

Did the company present a strategy map?

Were there any problems identified in implementation? If so, what were the problems?

What were the results? Did the Balanced Scorecard make a difference?